Amiriu Privacy Policy

At Amiriu, we respect your right to privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (www.amiriu.com), place an order, communicate with our customer service team, or interact with our brand online. By using our services, you agree to the practices outlined in this policy. We may update this policy periodically—any changes will be posted on this page with a revised “Last Updated” date.

1. Information We Collect

We collect information to provide, improve, and personalize our services, process orders, and communicate with you. The types of information we gather fall into two categories: personal information (data that identifies you) and non-personal information (data that cannot be used to identify you).

1.1 Personal Information

We collect personal information only when you voluntarily provide it, such as:

Contact Information: Name, email address (e.g., [email protected] for communications), phone number, shipping address, and billing address.
Payment Information: Credit/debit card details, PayPal account information, or other payment method details (note: we do not store full payment card information—this is securely processed by our third-party payment partners, as outlined in Section 3).
Account Information: If you create an account on our website, we collect your username, password (encrypted), and preferences (e.g., saved shipping addresses, order history).
Communication Data: Content of emails, chat messages, or phone calls you send to our customer service team (e.g., questions about orders, feedback, or complaints).
Subscription Information: If you sign up for our newsletter or promotional updates, we collect your email address to send you relevant content (you can unsubscribe at any time, as outlined in Section 6).

1.2 Non-Personal Information

We automatically collect non-personal information to analyze website performance and enhance your browsing experience, including:

Technical Data: IP address, browser type (e.g., Chrome, Safari), operating system, device type (e.g., smartphone, laptop), and internet service provider.
Usage Data: Pages you visit on our website, time spent on each page, links you click, search queries, and the date/time of your visit.
Cookies and Tracking Technologies: We use cookies (small text files stored on your device) and similar tools (e.g., web beacons) to remember your preferences (e.g., language, currency), track website traffic, and personalize content. You can manage cookie settings in your browser (see Section 7 for details).

2. How We Use Your Information

We use your information for specific, legitimate purposes that align with our business operations and your needs, including:

Process and Fulfill Orders: Verify your identity, process payments, ship your purchases, and send order confirmations/shipping updates.
Provide Customer Service: Respond to your questions, resolve issues (e.g., returns, defective items), and follow up on feedback.
Personalize Your Experience: Recommend products based on your browsing history and order preferences, and tailor website content to your interests.
Send Marketing Communications: If you opt in, send newsletters, promotional offers, new product announcements, and exclusive discounts (you can opt out at any time).
Improve Our Services: Analyze website usage data to fix bugs, optimize navigation, and develop new products or features that meet customer needs.
Ensure Security: Detect and prevent fraud, unauthorized access, or other illegal activities (e.g., verifying payment details to protect against identity theft).
Comply with Legal Obligations: Respond to lawful requests from government authorities, maintain records for tax purposes, and adhere to applicable laws and regulations.

3. Who We Share Your Information With

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only with trusted partners who assist us in providing our services, and these partners are required to protect your data and use it only for the purposes we specify. These partners include:

Payment Processors: Companies like PayPal, Stripe, or credit card issuers that securely process your payment information (we do not store full payment details—these are handled by our partners in compliance with industry standards like PCI DSS).
Shipping and Fulfillment Providers: Carriers like USPS, FedEx, or DHL that deliver your orders (we share your shipping address and contact information to ensure timely delivery).
Customer Service Tools: Platforms that help us manage communications (e.g., email service providers for order updates or newsletters) — these tools only access your data to facilitate our service.
Analytics Providers: Tools like Google Analytics that help us analyze website usage (this data is often anonymized, and these providers do not use your information for their own marketing).
Legal Authorities: We may share your information if required by law (e.g., to comply with a court order, subpoena, or government request) or to protect our rights, property, or the safety of our customers or employees.

We will never share your personal information with third parties for their own marketing purposes without your explicit consent.

4. How We Protect Your Information

We take the security of your personal information seriously and implement reasonable technical, administrative, and physical measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: We use secure socket layer (SSL) encryption to protect data transmitted between your browser and our website (look for the “https://” and padlock icon in your browser’s address bar).
Secure Storage: Personal information is stored in secure servers with restricted access, and sensitive data (like payment details) is encrypted or not stored at all.
Access Controls: Only authorized Amiriu employees and partners have access to your personal information, and they are required to follow strict confidentiality guidelines.
Regular Audits: We periodically review our security practices and update them to address new threats or changes in technology.

While we strive to protect your data, no security system is 100% foolproof. We cannot guarantee absolute security, but we will take immediate action to address any security breaches and notify you and relevant authorities if required by law.

5. Your Rights Regarding Your Information

Under applicable privacy laws (e.g., the General Data Protection Regulation (GDPR) for EU residents, the California Consumer Privacy Act (CCPA) for California residents), you have certain rights regarding your personal information. These rights may include:

Access: Request a copy of the personal information we hold about you.
Correction: Ask to update or correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information (subject to legal obligations, such as retaining records for tax purposes).
Restriction: Ask us to limit how we use your information (e.g., if you dispute the accuracy of the data).
Data Portability: Request a copy of your information in a structured, machine-readable format (to transfer to another service provider).
Opt-Out: Choose not to receive marketing communications (see Section 6 for details).

To exercise any of these rights, please contact us at [email protected] with your name, contact information, and a clear description of your request. We will respond to your request within a reasonable timeframe (typically 30 days) and may ask for additional information to verify your identity before processing your request.

6. Marketing Communications and Opt-Out

If you sign up for our newsletter or promotional emails (e.g., by checking a box during checkout or on our website), we will send you updates about new products, sales, and exclusive offers. You can opt out of these marketing communications at any time by:

Clicking the “Unsubscribe” link at the bottom of any promotional email.
Emailing our customer service team at [email protected] with “Unsubscribe” in the subject line.
Updating your preferences in your Amiriu account settings (if you have an account).

Opting out of marketing communications will not affect non-promotional emails, such as order confirmations, shipping updates, or customer service responses—these are necessary to provide our services.

7. Cookies and Your Choices

Cookies help us improve your browsing experience, but you can manage your cookie preferences. Here’s how:

Essential Cookies: These cookies are required for our website to function (e.g., to remember your cart items or login status). They cannot be disabled, as they are necessary for basic service.
Non-Essential Cookies: These cookies (e.g., for analytics or personalized recommendations) can be enabled or disabled in your browser settings. To manage cookies:
In Chrome: Go to Settings > Privacy and security > Cookies and other site data.
In Safari: Go to Preferences > Privacy > Manage Website Data.
In Firefox: Go to Settings > Privacy & Security > Cookies & Site Data.

Disabling non-essential cookies may affect certain features of our website (e.g., personalized product recommendations or saved preferences).

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it immediately. If you believe we have collected information from a child under 13, please contact us at [email protected].

9. Links to Third-Party Websites

Our website may contain links to third-party websites (e.g., social media platforms, partner brands). This Privacy Policy does not apply to these third-party sites—we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit to understand how they collect and use your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

11. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

We will respond to your inquiry as soon as possible (typically within 2-3 business days) and work to resolve any issues to your satisfaction.